Condition Grading
Our refurbished phones are clearly graded so you know exactly what condition to expect.
View Condition Guide →
Environmental
Choosing a refurbished phone keeps existing technology in use for longer, rather than buying new.
Learn More →
How We Test & Refurbish
From checking the handset's history and security status to testing its hardware, battery and functionality, every phone goes through a thorough process before it's approved for sale.
See Our Full Process →Refurbished means a previously owned device that is professionally inspected, tested, cleaned and prepared. It must pass Backed Buy's 90 point quality check. If a component needs repairing or replacing during our refurbishment process, we use an original manufacturer part.
Premium phones have guaranteed 95%+ battery health. Excellent phones have guaranteed 90%+ battery health.
Yes. Every Backed Buy phone is supplied with original manufacturer parts. If a component needs repairing or replacing during our refurbishment process, we use an original manufacturer part.
Yes. Backed Buy phones are network unlocked.
Every refurbished phone comes with a FREE 12 month warranty covering eligible hardware and component faults during normal use.
Yes. You can return your phone within 30 days if you change your mind, subject to our Returns terms.
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